FAQ
Which dentist will I be seeing?
If you are a new patient, we will schedule you with the dentist of your preference (if you provide one at the time of booking) or you will be seen by a dentist who has availability on their schedule that day. Returning patients will continue to see their previous dentists. If there is someone in particular you are hoping to be seen by, feel free to tell us when you contact us. Occasionally, unexpected changes happen to our schedule and you may need to be seen by a different dentist, if necessary.
What if I want to reschedule with a different dentist than the one I have been seeing?
That is totally fine. Just tell us this when you contact us.
What services do you offer?
We offer a full range of preventative (e.g., periapical x-rays, 2D OPGs, 3D scans/ CBCT, routine check-ups, hygiene, scale and polish, airflow, mouthguards), restorative (e.g., white fillings, dental crowns, porcelain veneers, dental bridges, root canal treatments under microscope), and aesthetic dental services (e.g., teeth whitening). Read more about our treatments here.
What if I need something not listed?
If the specific treatment you need is not listed, contact us. Chances are we do it, or if not we will refer you to a trusted partner. Our experienced dentists offer a full range of preventative, restorative, and aesthetic dental care.
How do I book a follow-up visit?
At the end of your first visit, we will schedule your next visit before you leave. Or, if you need more time to figure out your diary, just contact us afterwards and we will find you a time.
Do you do paediatric (children) dentistry?
Certainly, we welcome children at our dental clinic, and recommend you bring them in for their first appointment by their first birthday.
What if I want a second opinion?
If another dentist has recommended that you get a treatment done and you want a second opinion, we are more than happy to provide one, just contact us. If you are one of our patients and we recommend a procedure, you are more than welcome to seek a second opinion. We will provide you with our proposed treatment plan to take to another dentist.
What if I miss my appointment?
If you are late for your appointment, we will make every effort to see you as soon as possible, but keep in mind that your appointment may need to be shortened or need to be rescheduled depending on the circumstances.
If you are more than 15 minutes late, we will consider your appointment cancelled and you will be charged a deposit in order to secure future appointments. Contact us if you need to cancel or reschedule your appointment, just make sure to do so at least 24 hours before your appointment time.
If you fail to cancel or reschedule an appointment with less than 24 hours before the appointment time, you will be charged a deposit in order to secure future appointments. The deposit will count towards the treatment cost if you attend your appointment. Failing to attend an appointment for which you have been charged a deposit or failing to abide by the above cancellation policy, leads to forfeiture of the deposit. This is because we have reserved that time specifically for your dental care, and our appointments are in very high demand.
How long do appointments take?
We schedule our appointments with enough time to give you thorough dental care while also making sure you are completely comfortable and safe. A new patient examination and hygiene appointment generally takes about 1 hour for new patients. Check-ups take about 30 minutes. A whitening treatment takes about 2 hours. A white filling appointment takes about 60 minutes.
When should I arrive for my appointment?
You should arrive for your appointment 5-10 minutes before when it is scheduled to begin. This is because new patients would have to complete a medical questionnaire and returning patients will need to update it from time to time.
What are your premises like?
Our dental practice is open, modern, light-filled and utilizes the latest technology and equipment to ensure you have a comfortable and safe visit. You can view our About section to see pictures and learn more about what the space is like.
Where are you located?
Our dental practice is located at 167 Lea Bridge Road, ground floor of the Motion Development Complex (Beck Square). That is right across Lea Bridge Train Station with links to Stratford (5 min) or Tottenham Hale (5 min) and Liverpool Street (15 min).
Is your dental practice accessible by wheelchair?
We pride ourselves to be a fully disabled accessible dental practice, with level access in every single room of our premises and clearance for a wheelchair in all walkaways. Let us know if you need any other special accommodations before your visit and we will be more than happy to help.
Where do I park?
Limited paid street parking available on adjacent streets but for a limited amount of time, likely not enough for an appointment.
Free street parking on adjacent street after 18:30 and Sundays, in any residential bays and or on single yellow lines.
Free 90 min parking in Aldi car park, about 200 yards (5 min) away from our dental practice.
Paid parking (10 Argall Way, London E10 7QD) via RingGo app, about 7 minute walk from our dental practice.
Can I get to your office using public transport?
Yes, bus routes 55 and 56 stop exactly in front of our dental practice.
Also, across the road is Lea Bridge train station with links to Stratford (5 minutes) or Tottenham Hale (5 min) and Liverpool Street (15 min).
Still have questions? We are happy to help!